1. Requesting Your Health Care Records

You have the right to request a copy of your health care records.

To request records submit a written request via any of the following methods. Include your full name, date of birth, contact information, and the records requested.

• Phone: 832-291-2757
• Email: matthewl@eastviewcounseling.com
• Mailing Address: 704 N Thompson, Ste 186, Conroe, TX 77301

2. Contact the Licensing/Oversight Authority

Texas Behavioral Health Executive Council (BHEC)                                                                                     Oversees licensed mental health professionals in Texas.

• Website: https://bhec.texas.gov
• Phone: 800-821-3205 or 512-305-7700
• Address: 1801 Congress Ave, Ste 7.300, Austin, TX 78701

3. File a Consumer Complaint

Texas Office of the Attorney General - Consumer Protection Divison

File a complaint online at:

• https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint
• Consumer Protection Hotline: 800-621-0508
• Mailing address: P.O. Box 12548, Austin, TX 78711-2548

This notice is posted in compliance with Texas House Bill 4224 (Effective September 1, 2025)